FAQ

1. Are your watches authentic?
Yes, every Veyra Essentials timepiece is designed with premium materials and undergoes strict quality checks to ensure authenticity and durability.

2. Do you offer a warranty?
Yes, all our watches come with a 12-month limited warranty covering manufacturing defects.

3. How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 7–14 business days, depending on your location.

4. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and times may vary by country and will be shown at checkout.

5. What is your return policy?
We offer a 14-day return policy. Items must be unused, in original packaging, and with proof of purchase.

6. How can I track my order?
Once shipped, you’ll receive a tracking link via email to follow your order’s progress.

7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Shopify secure checkout methods.

8. How can i track my order?
You can access this at our track my order page on top left corner.